Insights
Writing on AI engineering, agentic systems, and automation
Practical thinking from the work of building RayneOps's products and services.
Agentic Systems
What Makes an AI Agent Actually Agentic
Calling something an agent doesn't make it one. Here's the distinction we design around: the ability to plan, act across multiple steps, and know when to stop and ask.
Agentic Systems
Why Approval Steps Belong Inside Agent Workflows, Not Around Them
Bolting a review step onto the outside of an automated process is easy to get wrong. Approval needs to be a first-class part of the workflow design, not an afterthought.
Workflow Automation
Choosing What to Automate First
Automate the wrong process first and you'll spend months building something nobody trusts. A simple way to prioritize what's actually worth automating.